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Privacy Policy

This privacy policy applies to all Websites and Platforms that are owned and operated by BUEN DEAL, SA, a Panamanian corporation, duly registered in Folio No. 155694852 of the Public Registry of Panama, such as www.buendeal.com and all its variants (hereinafter "the Site" or "the Platform").

Your privacy is important to us

The protection of your privacy and the security of your personal information are very important to us. Please take a few minutes to carefully read the following privacy policies. In order to offer you continuous improvement and expansion of our services for your convenience and use, this privacy policy may change from time to time. We recommend that you check it regularly so that you are aware of updates. If you have any questions about our privacy policy, please contact us using the information at the end of this document.

By agreeing to use the website or the Platform, you expressly grant your consent to this Policy, authorize and consent to the collection, processing, use and treatment of your personal data by us, in accordance with current regulations.

How do we collect your information?

We collect information in the following ways: (i) through the information provided directly by each Seller through the forms that they must fill out on the Site's platform to register for the Service; (ii) through information collected from credit bureaus; (iii) through information sent and / or provided by Sellers and Users of the Platform about emails and contact details of potential Users; (iv) through information contained electronically in all users of the Site, including through ”cookies”; (v) other information services; (vi) by filling in the information required to place an order; (vii) by agreeing to receive information and promotions in our payment process.

To protect ourselves and our users against the crime of fraud, we may also collect additional information about our registered Sellers at the offices of a credit institution such as the Panamanian Credit Association (APC) and other consumer information services.

Each time you use our services, we collect information about how you use the Site, such as information about the products you visit and the orders you place on the Sites.

If you contact us by phone, online chat, or by email, we will collect the sender's information and we will also collect additional information that you voluntarily provide us.

Who is responsible for the collection and processing of the information?

The person in charge of the database is BUEN DEAL, SA, domiciled in the Republic of Panama, Juan Diaz Corregimiento, Costa del Este Urbanization, PH Fincancial Park, Office 1805 and that the personal data provided through the Platform , as well as those that you may provide in the future within the framework of your relationship with us, are transmitted to our servers located in the United States of America to be kept under their security.

The use of electronic tools: ”cookies”

Like many websites on the Internet, the Sites use ”cookies.” ”Cookies” are small strings of data that are placed on your hard drive during the data exchange that occurs when your browser points to one of the Sites. Our “cookies” help us collect information about the web pages that you access or visit, and automatically collect any information about preferences that are indicated on the Site. We also use ”cookies” to make your experience on the Site more personalized and convenient.

Additionally, we use the information contained in the ”cookies” to solve systemic problems, to administer the website, analyze trends and review demographic information. We may use this information with our service providers and sponsors to measure the effectiveness of our advertising, content, and programming.

At no time, our ”cookies” will extract any data contained in your hard drive. If you are only browsing the Site, a ”cookie” identifies your computer, browser and user.

If you place an order with us, we use ”cookies” that help us store your preferences and store additional session information (a "session" is a single visit to the Site).

Outsourced Advertising

We may outsource to third party advertisers who use "cookies", web beacons and other technologies to serve advertisements when the Site is accessed in order to generate statistics and metrics related to the delivery of such advertisements.

We may also outsource network advertising providers that use "cookies", web beacons, and other technologies to collect identifying, non-personal information about your visits to and interactions with the Site and / or other websites, in order to serve advertisements. directed through its network of websites (which may or may not include one or more of the Sites).

These third parties may also use this information to determine or predict the characteristics and preferences of their respective advertising audiences, to measure the effectiveness of their advertisements and related purposes.

How we store the information we collect

We store the information you provide us and the information we collect electronically in our database. We maintain a variety of security measures to protect your personal information under our control, from misuse, alteration, or destruction.

How do we use the information we collect?

We use your personal information stored in our database for the purpose of providing a better service, communicating with you and to carry out other activities within the line of our business.

An example of the above is, if you are a User or Seller registered on the Platform, we can extract, from our database during the "checkout" process, your personal information that you have provided us, such as your shipping or billing address, so that we can process your order more easily and efficiently. The "checkout" process does not include the bank details or the credit cards used on the platform to make payments, since these will not be stored or processed by BUEN DEAL, S.A.

We also use information about your activity on www.buendeal.com, so that we can contact you for special promotional publications, offers and news related to products that we believe can be adapted to your preferences.

We also use Non-Personal Identifiable Information which is that which is not specified by a specific end user. This type of information may include a "URL" of the website you visited before entering the Site, the ones you visit after entering the Site, the type of "browser" you use or information about the Internet Protocol (IP), among other This information will be collected automatically through electronic tools such as "cookies". This is used to improve our service, to make it more responsive to the preferences of our users, and for other internal purposes. We also make this aggregated information (which does not identify any particular individual) available to third parties.

When and where do we share the information collected?

The information provided by you is protected and treated at all times with strict confidentiality, however, there are occasions in which we may share your personal information, solely and exclusively, with our providers that help us offer our services to you. Said information supplied to the third party must be handled by them, with the same level of confidentiality, by virtue of a confidentiality contract signed by them with us by means of which they undertake to protect and maintain the confidentiality of said information and they are prohibited from using the information provided for any other purpose other than the service for which they have been hired.

We may disclose your personal information when required by provisions of law, regulation, administrative provision, judicial order or public authority, to determine your credit status or enable debt collection, initiate legal procedures to recover losses, protect from another mode our rights and property, to avoid damage to himself or others, among others.

On occasion, we may extract a list of registered users of the Site in order to make it available to select third-party companies whose products or services we believe may be of interest to our registered users. These select third-party companies are only allowed to send limited email regarding products or services that the company offers.

Our database, which contains the contact information of our users, is made available to a company that manages this process and which ensures that messages are sent to potential users and that they are not shared with other advertisers.

If you prefer to have your contact information pulled from the email and postal receiving list of these advertisers, please contact us at support@buendeal.com and let us know.

Finally, in the event that BUEN DEAL, S.A. is acquired by another company, or we or our assets are acquired by another company, your personally identifiable information will be considered part of the assets transferred or shared with any other company.

You can control the information we send you

You can limit the communications we send you. If you have a BUEN DEAL account and do not wish to receive emails informing you about our offers in the future, please let us know (support@buendeal.com). You can change your preferences at any time by accessing the edit profile section. There you can update your account and information, such as email address, billing address, physical address, contact telephone numbers, among others. If you no longer wish to receive information, simply click the link at the bottom of any email to unsubscribe.

At times we may send non-promotional email to all registered Sellers and Users, in order to gather and disperse data to provide a better service. Registered accounts will have no obligation to answer or answer questions in non-promotional email. Non-promotional email will include without limitation surveys, policy changes, maintenance notices, and system updates, among others.

Use of this website by minors

We are interested in protecting the privacy of minors, which is why we request that any underage person omit the use of the Platform. Therefore, we do not wish to collect any information that personally identifies minors. In the event that a minor has provided information that personally identifies him / her, the parents and / or guardians of the minor should contact us through the contact indicated below. In case we learn that the data of a minor (under 18 years of age) has been provided to BUEN DEAL, we will delete said information as soon as possible.

Our Policies may Change

This is our current privacy policy, but we reserve the right to change it at any time. In the event that modifications and / or updates are made to this privacy policy, it will be published in its updated version on the Site, with details of its latest update at the bottom of the policy.

If we make a change to our policies regarding the collection, storage and use of your information (materially less restrictive in the use and disclosure of personal information that we have collected prior to the update), you will be provided advance notification of the update. We will request your consent by posting an advertisement on the Site or we will contact you using the contact information we keep your accounts registered on the Platform. Information collected under the previous policy will continue to be governed by the previous policy, unless we obtain your consent to use that information in new ways. The Privacy Policies contained in this document will be governed at all times under the laws of the Republic of Panama.

You can access and change your information

Registered Sellers have the ability to access and update certain categories of personal information, such as name, company name, contact name, name of the company's Legal Representative, the company's Single Taxpayer Registry (RUC), email , telephone number of the company, the physical address of the company, web domain (yourcompany.com) and the type of business the company is engaged in, while connected to your account on the Platform. Similarly, registrants have the ability to access and update certain categories of personal information that they have provided during the registration process.

Password Security

Some of the personal information in your account on the Platform is password protected. To maintain this protection, we advise and suggest that you DO NOT provide your password to anyone. We recommend that, if you share your computer with other people, you close your browser window when you end your session. Logging out will help protect your information if you share your computer with someone or use a computer in a public place.

Please contact us if you have any questions or comments, since the satisfaction of our customers is paramount. If you have any questions about this privacy policy or believe that a violation of this policy may have occurred, please contact us at support@buendeal.com.